India's very own Personal Tax Brand
Making our knowledge work for you.
Sunday, May 28, 2017
Telephone No.  +91 - 22 - 4121 2400

Terms of Services

Welcome to relaxwithtax.com an online Tax Knowledge dissemination and service distribution portal, operated by RelaxwithTax Consultants Private Limited and its affiliates. The word, relaxwithtax.com, wherever it appears, means and includes RelaxwithTax Consultants Private Limited and its assigns and beneficiaries.

User Agreement

You can access relaxwithtax.com ("the site"), subject to the terms and conditions of use, as changed or updated from time to time entirely at the discretion of RelaxwithTax Consultants Private Limited, as set out below. The term of this Agreement shall continue and would be in force till the time you access this site & its services and you agree that you are bound by the terms as mentioned herein. Nothing in these Terms of Service should be construed to confer any rights to third party beneficiaries.

You have agreed to and comply with these Terms of Service. These terms of services is supplementary to the service agreements, wherever applicable, entered into by relaxwithtax.com with clients for specific services and has to be read in conjunction with the said agreement. These Terms of service is also applicable to certain services, presently being provided by RelaxwithTax Consultants Private Limited, through the offline mode or partially through the website and partially through the offline mode.

Eligibility and registration

Only persons who are eligible to contract as per the provisions of Indian Contract Act, 1872 are eligible to use the services of relaxwithtax.com. However, since every assessee who has income above the threshold limit prescribed under the Income Tax, 1961, is obliged to comply with the applicable provisions of the said Act including filing of his/her return of income, in such instances where the the assessee being the user of our service is not qualified to enter into a valid contract, we presume that the parent or guardian or any person authorized by such person to act on his behalf has registered himself or has registered the user acting on behalf of such user. We also presume that all the inputs, information provided in such cases are under guidance & assistance of such parent or guardian or the authorized person.

Changes to Terms and Conditions

We reserve the exclusive right to add to or change or modify the terms of this Agreement including but not limited to suspend or cancel, or discontinue any or all service at any time without notice, make modifications and alterations in any or all of the content, products and services contained on the site without prior notice. Such changes will be posted prominently on the website for your convenience to understand your responsibility as a user. You are responsible for regularly reviewing these Terms of Service so that you will be apprised of any changes. You will be deemed to have accepted such change's if you continue to access the Site subsequent to such changes. In case any or all the changed terms of service are not acceptable to you as a user, you may discontinue the use of services of our website at your sole discretion.

Data Collection

relaxwithtax.com will only collect, store, use, and share your personal information (including email address) as it is defined by our privacy statement. Apart from your personal information, you may be asked to enter personal information of those who are either dependants or person's for whose income your are liable. Information collected on the website is stored & used to provide the service for which the user has registered himself with relaxwithtax.com including preparing and filing user’s tax returns electronically or otherwise, as well as notifying user when new - enhanced products and services become available. We share your personal information with the Agents, Affiliates and Associates only in connection with rendering of services to the user. The user is advised to refer to the Privacy policy for more information on sharing of information by relaxwithtax.com.

Only information given by you (including email address) is stored by us. We do not supplement your information with information from any other sources. The exception to this would be when your employer has sought to avail of our services/ bought our products for bulk use for its employees.

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When you use calculators and other tools on our Web sites that may or may not require registration, relaxwithtax.com may collect non-identifiable data from such tools, to help us customize offers and tools to your particular interests. relaxwithtax.com will not record or track any data you enter into standalone tools and calculators in any way that identifies you personally, unless we specifically inform you that we are doing so at the time you provide such data.

Taxation and other laws and the related procedures that the website seeks to deal in are dynamic and may undergo frequent changes. In case of such changes we would update the relevant changes on the site at the earliest; however we do not take responsibility to always update our web site or the service's offered instantly or within a specific time period. There may be times we may not update the changes for a reason, in such situations, our decision would be final. Taxation and other Laws that the website deals with are open to interpretations. Our team of tax experts have to interpret the vast number of tax law provisions in the course of dealing with the user’s case & while doing so there could be more than one view possible about the same tax provision, our experts always would exercise utmost diligence in such interpretation and deal with the user’s case. This could lead to situations where the income & tax calculations may be different from another tax professional's view, in such an event or any other such possibilities, we would provide the service as per the interpretation of our team and are not obliged to accept or comment on other such interpretations.

Website contains free as well as chargeable services. The services may be availed of by the users, both unregistered and registered, wherever the service requires such registration. Any person who avails of any chargeable service from the website agrees to pay the necessary fees as per the fee structure prevailing at that point of time. The fee structure is available at the website. Whenever there is a revision in the fees, the same would be communicated by means of an update on the website and the person using the services would be deemed to have accepted the revised fees and related terms and conditions.

Registration and Use of website by user

relaxwithtax.com can be used by the user for his personal use only and cannot be used by her / him for commercial purposes, without the express written consent of the company.

International users agree to comply with all Indian laws & regulations. The user is solely responsible for his conduct and any data, text, information, graphics that is submitted by him.

The website should not be used for any illegal or unauthorized purpose. The website is the exclusive property of RelaxwithTax Consultants Private Limited and the user agrees that he will use the site only for information gathering or for conducting some transaction authorized by the website. Following are some examples of dealings that the user should not indulge in using this website.

Changing, adapting or translating any portion of the website or services therein removing any copyright, trademark or other proprietary rights notices contained in or on the website using any mechanism or software like or in the nature of robot, spider, site search/retrieval application, or other device to retrieve or index any portion or the website creating user accounts by automated means or under false or fraudulent pretenses creating or transmitting unsolicited electronic communications such as "spam," or chain letters to or otherwise interfering with other user's enjoyment of the service by blocking submitting data of any third party without such third party's prior written consent submitting data, content, products, services or such other materials that misrepresent or imply that such materials are sponsored or endorsed by relaxwithtax.com submitting data, content, products, services or such other materials that infringe, misappropriate or violate the intellectual property, publicity, privacy or other proprietary rights of any party transmitting any viruses, worms, defects, Trojan horses or other items of a destructive nature submitting false or misleading information.

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While relaxwithtax.com prohibits such conduct on its site, the company does not warranty that the user would not be exposed to any misuse or unauthorised conduct by other users or members of the public.

For certain services such as Email, contents and calculators, registration by the visitor is required. By registering, you agree to the following terms in addition to any other specific terms which shall be posted at an appropriate location of the Site. This is in addition to the individual agreements that the users may have entered into with the company for certain services Each registration is for a single individual user with creation of multiple taxpayers known to the registering user only. To access the services, you will be asked to enter your login details like individual User Name, Password. Therefore, we do not permit any of the following:
Any other person sharing your User Name and Password unless your express permission is granted. Any part of the Site being cached in proxy servers and accessed by person/s who have not registered with relaxwithtax.com as users of the Site & its Services If we reasonably believe that a User Name and Password are being used / misused in any manner as clarified above we reserve the right to cancel access rights immediately without notice, and block access to all users from that IP address.

Copyright and Trademarks

Unless otherwise stated, copyright and all intellectual property rights in all material presented on the site (including but not limited to text, audio, video or graphical images), trademarks and logos appearing on this site are the property of Rafaga Infoknowledge Private Limited, its Associated concerns and licencee and are protected under applicable Indian laws. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law.

Limited Permission to Copy

You are only allowed to print or download pages or extracts thereof for your personal non-commercial use only. Any copies of these pages or extracts saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal use. The user is not allowed to (whether directly or through the use of any software program) create a database in electronic, manual or any other form by downloading, copying and storing all or any part of the pages from this site. No part of the Site comprising its pages, contents, logos, banners, service tools etc. may be reproduced or transmitted to; except as provided for as a service in the website, or stored in any other web site, nor may any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service without prior written permission.

Community Services

relaxwithtax.com offers certain community services like chats rooms, wishing well, Discussion forums etc. where users are allowed to interact with the website or between users inter-se. The In such cases the website only acts as a platform for expression and exchange of ideas, views, opinions, information etc. The website does not vouch for the accuracy, correctness, quality or such other attributes of content or information arising out of such community services. relaxwithtax.com is not responsible for any loss or any damage that is caused to the user as a result of use of any knowledge or information or any other content that the user collected from such community services. relaxwithtax is not liable for content that could be erroneous, incomplete, objectionable, which arise during the course of running of such community services.

By using the facility of chat and other community services you agree not to upload, post, or otherwise transmit any matter or views, which are, defamatory, abusive, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable. You may also not indulge in cyber stalking, become or create a nuisance for any person/user.

Any transactions relating to sale/purchase of goods or services not directly offered by relaxwithtax.com are to be settled inter-se between the parties and all warranties express or implied of any kind, regarding any matter pertaining thereto, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed by this site. This site does not have any involvement in the actual transactions between the buyers and sellers in any way.

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Proprietary Rights

relaxwithtax.com reserves its right to terminate your account without any prior notice for any violation of the Terms of Use.

Registration with relaxwithtax.com website and submission of requisite information by the user implies that she / he grants us the permission and irrevocable right to collect, store and use the information and data given in connection with providing the service as well data and other output generated as a result of processing of the information given by the user. Our use of your personal information is governed by our Privacy Policy.

Users and visitors who contribute to any content on the website, give suggestions or participate by means of any contribution on the website thereby irrevocably grant to relaxwithtax.com, the worldwide non-exclusive right, permission on such content and relaxwithtax is free to use, publish, modify, adapt, translate, reproduce, transmit, distribute and deal with content in any manner and through any media including but not limited to print, electronic or any future means of communication and transmission; that would benefit relaxwithtax.com commercially or otherwise.

Instant Messaging Services

By selecting any Alert service including Short Messaging Service (SMS) and email service, the user agrees & grants relaxwithtax.com, non-exclusive permission & irrevocable right to send Alerts by way of messages or other formats as time to time decided by relaxwithtax.com on the basis of ease of use, speed, commercial expediency, prudence or any other factors, unless the user intimates relaxwithtax.com the users dissent for receiving such Alerts.

There are risks associated with utilizing internet and short messaging system (chat) based information and research dissemination services. Users/subscribers are advised to understand that the services can fail due to failure of hardware, software, and Internet connection. While we ensure that the email/messages are delivered in time to the user/subscribers, the delivery of these email/messages to the customer's email inbox or message center is the responsibility of the email/messenger's service provider Network. Email/messages may be delayed and/or not delivered to the user/subscriber's inbox or chat box on certain days, owing to technical reasons that can only be addressed by the service provider, and RelaxwithTax Consultants Private Limited, any of its associated concerns and affiliates and/or its employees cannot be held responsible for the same.

Promotions and Advertisements

Advertisers who use the website for promotion of their products/services are responsible for their material and have to ensure that the same conforms to Indian and International Laws and requirements. relaxwithtax.com will not be responsible for any claim, error, omission or inaccuracy in advertising material. relaxwithtax.com reserves the right to omit, suspend or change the position of any advertising material submitted for insertion. Acceptance of advertisements on the Site will be subject to terms and conditions of Relaxwithtax Consultants Private Limited, which are available on request.

Force Majeure

relaxwithtax.com shall have no liability to you for any disruption, interruption or delay in access to the Site irrespective of the cause. Force Majeure event shall be one when there is any cessation, interruption or delay in the performance of relaxwithtax.com’s obligations due to causes beyond its reasonable control, including but not limited to: technical, earthquake, flood, or other natural disaster, act of God, labor controversy, civil disturbance, war (whether or not officially declared) or the inability to obtain sufficient supply of service, transportation, or other essential commodity or service required in the conduct of its business, or any change in or the adoption of any law, regulation, judgment or decree. Without limiting the foregoing, under no circumstances shall relaxwithtax.com be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning of your information & or data received and or stored or any of our service/s.

Cancellation and Refund Policy

Bag-a-PAN

  • Once an application for PAN is received for processing (online or physically) and a transaction ID is generated (in case of online submission) OR valid receipt issued for the same (in case of physical delivery), a request for cancellation of the process should be intimated and received by us by e-mail within 1 day. However, there would be no refund of any part of the fees collected under any circumstances.

File-for-Me

  • Cancellation Request:

    Once a request for filing of return is received for processing (online or physically) and a transaction ID is generated (in case of online submission) OR valid receipt issued for the same (in case of physical delivery), a request for cancellation of the process should be intimated & received by e-mail by us within 1 day from time of submission of the application.

  • Refund of Fees:

    On receipt of a valid cancellation request, the fees would be refunded after a deduction of 20% for administrative charges

  • Failure to File on Time:

    If the return is not filed on time due to error or mistake on part of relaxwithtaxTM, then 50% of the fees will be refunded after due examination of the case by the company.

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