India's very own Personal Tax Brand
Making our knowledge work for you.
Tuesday, July 25, 2017
Telephone No.  +91 - 22 - 4121 2400

Privacy Policy

relaxwithtaxTM(RwT) Consultants Private Limited (RwT) respects your privacy. This Privacy Policy provides in brief the manner your data is collected and used by RwT. You are advised to please read the Privacy Policy carefully. By accessing the services provided by RwT you agree to the collection and use of your data by RwT in the manner provided in this Privacy Policy.

The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by RwT or to the people that are not employed or managed by RwT

Privacy Philosophy

You Should

  • feel comfortable using our web sites
  • feel secure submitting information to us
  • contact us with your questions or concerns about privacy on this site
  • know that by using our sites you are consenting to the collection of certain data

Nature of Information that may be collected from you
We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "cookies," sent to your browser from:

  • web server cookie stored on your hard drive
  • an IP address, assigned to the computer which you use
  • the domain server through which you access our service
  • the type of computer you're using
  • the type of web browser you're using

We may collect the following personally identifiable information about you:

  • name including first and last name
  • email address & alternate email addresses
  • mobile phone number and contact details
  • ZIP/Postal code
  • demographic profile (like your age, gender, occupation, education, address and durables owned)
  • preferences and interests (on products & services)
  • financial information (like account or credit card numbers)
  • opinions of features on our websites

We may also collect the following information:

  • about the pages you visit/access
  • the links you click on our site
  • the number of times you access the page. You can terminate your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.
  • information collection policy

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We will collect anonymous traffic information from you when you visit our site.

We collect the personally identifiable information from you when you register with us. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, address, pin code, cell number, occupation and interests). Upon registration users may receive communications from RwT as per its service deliverables or otherwise, eg. newsletters, updates)

You have the option to provide demographic information (such as occupation, education and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and address) and financial information (such as credit card number, expiration date, CVV verification, Name on card, billing address etc.).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Our company's resources and entire staff are fully committed to safeguarding your personal data (including email address) by ensuring that the highest security and other precautionary measures are in place to protect your non-public information.

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. RwT does store this information and the information is used for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us support@relaxwithtax.com to request that we remove this information from our database.

We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.

Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.

The Site contains links to other Web sites. We are not responsible for the privacy practices of such Web sites which we do not own, manage or control.

We make chat rooms, forums, instant messenger and message boards and other services available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when disclosing your personal information to anyone.

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If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

We are the sole owners of your information collected by us at several different points on our Website.

INFORMATION USAGE

Your tax return data is not available to anyone in the support center and therefore cannot be reviewed, changed, or deleted by support personnel. Whenever you knowingly select a service or product, which requires support and or review by tax professional or it is part of a service plan and or product offered then we presume your implied consent for sharing your data with tax professional team & such presumption is inferred upon by your selecting such service or product or email us such a request whether payment is made by you or not & no further confirmation will be obtained from you.

We use your personal information to:

  • help us provide personalized features
  • tailor our sites to your interest
  • to get in touch with you in the case of password retrieval and policy changes
  • to provide the services requested by you
  • to preserve social history as governed by existing law or policy

We use contact information internally to:

  • direct our efforts for product improvement
  • contact you as a survey respondent
  • send you promotional materials from our contest sponsors or advertisers

Generally, we use anonymous traffic information to:

  • remind us of who you are in order to deliver to you a better and more personalized service from an editorial and product offering perspective
  • recognize your access privileges to our Web sites
  • track your entries in some of our games & contests to indicate a player's progress through the same and to track entries, submissions, and status in prize drawings
  • help diagnose problems with our server
  • administer our Web sites
  • track your session so that we can understand better how people use our sites

INFORMATION SHARING

We will not use your financial information for any purpose other than to complete a transaction with you.

We do not share or rent your email addresses with third parties except our agents and alliance partners.

Agents

We use the services of our enabling partners such as outside shipping companies, franchisees, business associates etc. to fulfill orders, and credit card processing companies to process the payment for goods and services ordered from RwT. These entities do not retain, store, share or use personally identifiable information for any other purposes.

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